Refund Policy
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Thank you for choosing IPTV CALL for your IPTV needs. We strive to provide our customers with the best possible service. However, we understand that there may be situations where you need to request a refund. Read our refund policy below:
Refund Policy
Refunds can be requested within 30 days of the original purchase date. To be eligible for a refund, your request must meet one of the following criteria:
- The service does not work as described or is consistently unavailable.
- You have not violated our terms of use.
How to request a refund
To request a refund, please contact our customer service team. Please include your order details and a brief explanation of why you are requesting a refund. We will review your request and respond within 3 business days.
Refund procedure
If your refund request is approved, we will process the refund to the original payment method within 7 business days. Please note that depending on your financial institution, the refund may take longer to appear in your account.
Exceptions to reimbursement
We reserve the right to deny any refund request if we determine it to be fraudulent or in violation of our terms of service. In addition, no refunds will be issued in the following cases:
- Services used after the initial 30 day period.
- Services terminated due to violation of our Terms of Service.
Contact us
If you have any questions about these terms, please contact us through Customer Service.
Last updated: [09/06/2024]
